Customer Success Specialist
3 days ago
We are seeking a Customer Success Specialist to join our team located in Chesapeake, Virginia for a 2 PM - 10PM shift to start ASAP As a Customer Success Specialist, you will play a pivotal role in ensuring customer satisfaction, managing customer accounts, and addressing customer inquiries. You will also be instrumental in processing customer applications and maintaining accurate customer records. This role offers a contract to permanent employment opportunity.
Responsibilities:
• Efficiently handle inbound calls from customers
• Utilize CRM and other computer programs to maintain and update customer records
• Assist customers with their inquiries, ensuring their satisfaction and success
• Accurately process customer credit applications
• Monitor customer accounts and carry out necessary billing functions
• Possess at least 1 year of experience in a customer-facing role, preferably as a Customer Success Specialist• Proficient in computer programs, including Microsoft Office Suite and Google Workspace
• Experience in using CRM software to manage customer relationships and interactions
• Capable of handling and efficiently responding to inbound calls from customers
• Ability to assist customers, understanding their needs and providing suitable solutions
• Experience in performing billing functions, including invoicing, tracking payments, and resolving billing issues
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Customer Service Specialist
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Customer Service Specialist
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Customer Service Specialist
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Store Customer Service Specialist
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Store Customer Service Specialist
3 months ago
Chesapeake, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
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Pest Control Specialist
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