Customer Success Specialist

3 days ago


Chesapeake, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a Customer Success Specialist to join our team located in Chesapeake, Virginia for a 2 PM - 10PM shift to start ASAP As a Customer Success Specialist, you will play a pivotal role in ensuring customer satisfaction, managing customer accounts, and addressing customer inquiries. You will also be instrumental in processing customer applications and maintaining accurate customer records. This role offers a contract to permanent employment opportunity.


Responsibilities:

• Efficiently handle inbound calls from customers

• Utilize CRM and other computer programs to maintain and update customer records

• Assist customers with their inquiries, ensuring their satisfaction and success

• Accurately process customer credit applications

• Monitor customer accounts and carry out necessary billing functions

• Possess at least 1 year of experience in a customer-facing role, preferably as a Customer Success Specialist

• Proficient in computer programs, including Microsoft Office Suite and Google Workspace

• Experience in using CRM software to manage customer relationships and interactions

• Capable of handling and efficiently responding to inbound calls from customers

• Ability to assist customers, understanding their needs and providing suitable solutions

• Experience in performing billing functions, including invoicing, tracking payments, and resolving billing issues

  • Chesapeake, United States Burdette Beckmann Full time

    Burdette Beckman Inc. (BBI) is a leading national sales agency specializing in the candy and snack food industry, with a proud legacy of over 60 years. We are committed to making a positive impact in the communities where we live and work while fostering a family-oriented culture that values collaboration and growth. At BBI, we proudly offer a comprehensive...


  • Chesapeake, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Chesapeake, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Chesapeake, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Chesapeake, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Chesapeake, Virginia, United States Red Robin Full time

    Job Description">As a Customer Experience Specialist, you'll play a vital role in ensuring that every guest has a memorable dining experience at Red Robin. Your primary responsibilities will include greeting guests, taking reservations, and providing guidance on menu items and promotions.


  • Chesapeake, Virginia, United States The Sherwin-Williams Company Full time

    The Sherwin-Williams Company is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Paint Specialist.About the RoleAs a Customer Service Representative - Paint Specialist, you will be responsible for providing exceptional customer service, working closely with wholesale and retail customers to...


  • Chesapeake, Virginia, United States Coast Guard Community Services Command Full time

    At the Coast Guard Community Services Command, we are seeking a skilled Customer Service Representative - Sales Specialist to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service and sales experience.About the JobThe ideal candidate will have excellent...


  • Chesapeake, Virginia, United States Domino's Full time

    Domino's Team USA values honesty, transparency, and accountability. We are seeking a reliable Customer Service Courier Specialist to join our team. In this role, you will be responsible for delivering food to customers with excellent customer service and a positive attitude.Why Work with Us:We offer great pay, including daily cash tips of $13 per hour.You'll...


  • Chesapeake, United States Domino's Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Logistics Specialist to join our team at Domino's.This role is responsible for delivering food to customers with excellent customer service and a positive attitude.Why choose us:We offer great pay, including $13 per hour.You will receive daily cash tips and benefits.You can enjoy mileage...


  • Chesapeake, Virginia, United States Central Meats & Almost Catered Full time

    Job SummaryWe are looking for a skilled Meat Packing Specialist to join our team at Central Meats & Almost Catered. As a Meat Packing Specialist, you will be responsible for ensuring the efficient packaging and labeling of our meat products.Key Responsibilities:Packing and labeling meat products in a timely mannerWorking closely with customers to ensure...

  • Produce Associate

    2 weeks ago


    Chesapeake, Virginia, United States Harris Teeter Full time

    This is an exciting opportunity to join the Harris Teeter team as a Produce Associate, where you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding shopping experience. As a key member of our produce department, you will play a vital role in maintaining high-quality standards and creating a...


  • Chesapeake, Virginia, United States Wal-Mart Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Specialist. In this role, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.


  • Chesapeake, Virginia, United States Insight Pest Solutions LLC Full time

    Job OverviewWe are seeking a highly motivated Pest Control Specialist - Customer Service Expert to join our team at Insight Pest Solutions LLC.Company OverviewAt Insight Pest Solutions, we pride ourselves on providing exceptional customer service and ensuring the highest level of quality in all our services. As a fast-growing company, we offer exciting...


  • Chesapeake, Virginia, United States Insight Pest Solutions LLC Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Pest Control Specialist. As a key member of our organization, you will be responsible for delivering exceptional service to our customers while ensuring the highest level of quality in pest control services.About UsAt Insight Pest Solutions LLC, we pride...


  • Chesapeake, Virginia, United States BioLife Plasma Services Full time

    At BioLife Plasma Services, we are committed to making a positive impact on the lives of patients with rare diseases. As a Clinical Nurse Specialist, you will play a crucial role in ensuring the success of our plasma donation process.The estimated hourly wage range for this position is $31.54 - $43.37, reflecting an anticipated range based on qualifications,...


  • Chesapeake, Virginia, United States Sherwin-Williams Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will play a critical part in delivering exceptional customer experiences, driving sales growth, and maintaining the highest standards of customer satisfaction.About the Role:As a Customer Service Specialist, you...


  • Chesapeake, Virginia, United States General Dynamics Information Technology Full time

    At General Dynamics Information Technology, we are seeking a skilled Document Control Specialist to support our Surface Ship Torpedo Defense (SSTD) systems technical data documentation requirements for the US Navy and Foreign Military Sales (FMS). This role is ideal for an experienced professional with a strong background in technical writing and document...


  • Chesapeake, Virginia, United States SOUTHERNCARLSON INC Full time

    About SOUTHERNCARLSON INC">SOUTHERNCARLSON INC is a leading provider of high-quality products and services to the construction industry. We are committed to delivering exceptional results and building strong relationships with our customers.">Salary Information">The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and...


  • Chesapeake, Virginia, United States Insight Pest Solutions LLC Full time

    About Insight Pest Solutions LLC">We are a leading provider of pest control services, committed to delivering exceptional customer experiences and promoting sustainability in our community.">Job Summary">This role is responsible for providing top-notch service to our customers, ensuring their homes and businesses are protected from pests while also...