Trainee Sales Manager

2 months ago

Elkridge, United States Service Corporation International Full time
Job DescriptionJob Description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Assist Sales Manager in developing a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

Assist with staff management and leadership

  • Meet and exceed established location sales quotas

  • Assist Sales Counselors with utilizing methods as set forth in training manuals while observing Company policies and procedures

  • Assist Sales Manager by providing initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers

  • Help manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

  • Help develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community

  • Analyze and be aware of competitor pricing

  • Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

  • Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws

  • Approve all discounts offered to customers

  • Prepare reports that demonstrate compliance with financial controls

Operations Support

  • Maintain all marketing materials, training manuals, sales equipment and other sales supplies

  • Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies

  • Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

  • Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure

  • Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education

  • High school or equivalent

  • Bachelor’s degree preferred

Experience

  • Sales experience not required

  • Sales Counselor and sales supervisory experience preferred

  • Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

  • Valid state/province driver’s license with good driving record

  • Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Working knowledge of Windows-based PC environment and MS office applications

  • Knowledge of Customer Relationship Management systems a plus

  • Ability to maintain confidentiality

  • Ability to work beyond standard business hours when necessary to service customers

  • Ability to set goals for employees that are challenging but achievable

#SCI

Company DescriptionWho we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.

CI” refers to Service Corporation International and its affiliates.

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.Company DescriptionWho we are. What we do.\r
\r
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r
\r
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r
\r
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.\r
\r
CI” refers to Service Corporation International and its affiliates.\r
\r
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r
\r
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

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