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Hickory Flat Dairy Queen General Manager

2 months ago

Canton, Ohio, United States Meadowbrook Treats Full time
Job Opportunity

Meadowbrook Treats is seeking a highly skilled and motivated General Manager to join our team at the Hickory Flat Dairy Queen location.

About the Role:

  • As a General Manager, you will be responsible for leading the restaurant team to deliver exceptional customer service and drive sales growth.
  • You will be the ambassador of the Dairy Queen brand, ensuring that all aspects of the business are executed with professionalism and excellence.
  • Develop and implement business plans to optimize sales and profit, while maintaining high standards of quality and safety.
  • Recruit, train, and develop a highly skilled and productive team to achieve business objectives.
  • Ensure a positive and safe work environment, adhering to all company policies and procedures.
  • Calmly resolve customer concerns and maintain a cooperative working relationship with team members.
  • Attract new customers and increase sales through effective marketing and promotional activities.
  • Perform other duties as assigned by management.

Requirements:

  • Minimum 3-5 years of restaurant management experience, with responsibility for profit and loss.
  • High School diploma or equivalent.
  • Strong hospitality and customer service skills.
  • Proven track record of effectively managing COGS and labor.
  • Strong knowledge and application of safe food handling practices.
  • Must be ServSafe certifiable.
  • Excellent coaching and development skills.
  • Ability to work well under pressure and maintain a positive attitude.
  • Comfortable standing for entire shifts and able to lift 50 pounds.
  • Ability to work in and out of different temperature ranges.
  • Highly organized and detail-oriented with the capability to oversee multiple areas simultaneously.
  • Exhibit good manners, proper personal hygiene, and promptness.
  • Have fun and maintain a positive attitude at all times.

About Meadowbrook Treats:

Meadowbrook Treats is a franchisee of the Dairy Queen system and is an independent business owner. As a member of our team, you will be part of a dynamic and growing organization that values customer satisfaction and employee development.