Sales and Customer Service Representative

2 days ago


Madison, Mississippi, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy Madison-MS, you'll play a vital role in supporting our team and clients in achieving their best.


We're committed to creating a positive and supportive work environment where you can grow and thrive. Our team is dedicated to delivering an exceptional experience for our clients, and we're looking for someone who shares our passion for total body care and customer satisfaction.


What We Offer
  • A competitive hourly rate of $9-$13, plus bonuses and commissions
  • Medical, Dental, and Vision plans with employer contribution
  • A matching 401(k) plan after 12 months of service
  • An employee referral bonus program
  • An Employee Assistance Program for support and resources
  • A flexible schedule to balance work and life
  • In-depth product and service training to enhance your skills
  • A 25% discount on all products and services

Requirements
  • A high school diploma or equivalent, with previous retail or sales experience preferred
  • Excellent math and computer skills, with the ability to multitask and think critically
  • Strong people skills and the ability to build positive relationships with clients
  • A general knowledge of massage and skin care services, with a passion for total body care

Day-to-Day Responsibilities
  • Provide exceptional customer service and ensure every client feels valued and understood
  • Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

Salary$9-$13/hour

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