Customer Experience Advocate
1 day ago
TCC Wireless is a leading provider of wireless technology solutions. We are committed to delivering exceptional customer service and promoting innovative products and services.
Job Description:The Customer Experience Advocate role is a key position within our organization. As a Customer Experience Advocate, you will be responsible for ensuring that every customer interaction is positive and memorable.
Key Responsibilities:- Develop and maintain strong relationships with customers to understand their needs and preferences.
- Provide accurate and efficient product information to customers.
- Process transactions accurately and efficiently.
- Address customer complaints and concerns in a professional and courteous manner.
- Hourly pay plus commission based on sales performance.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A competitive benefits package, including medical, dental, and vision insurance.
- A phone service discount for you and your family.
- Opportunities for career advancement and professional growth.
- A high school diploma or equivalent is required.
- At least 6 months of customer service and/or sales experience is preferred.
- You must be able to move and/or lift up to 25 pounds and stand for long periods of time (up to 9 hours) on the sales floor.
- Bilingual skills (English/Spanish) are a plus.
Estimated Salary: $45,000 - $60,000 per year.
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