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Retail Sales Associate

2 months ago

North Berwick, Maine, United States Nebraska Furniture Mart Full time

Company Overview:
Nebraska Furniture Mart (NFM) has been a trusted name in home furnishings since 1937, dedicated to creating a welcoming environment for our customers. We pride ourselves on our culture of support, stability, and community involvement.

Compensation:
Annual earnings potential of $44,000, with a commission-based structure that allows top performers to exceed $130,000.

Role Overview:
This position is not your average sales role. As a sales professional at NFM, you will assist our valued customers in transforming their living spaces with quality flooring products. You will benefit from a wide range of products at competitive prices, with customers coming to you directly.

Key Responsibilities:

  • Positive Engagement: Create a welcoming atmosphere and make strong first impressions.
  • Relationship Building: Develop lasting connections with customers to foster loyalty and referrals.
  • Product Expertise: Understand customer needs and provide tailored product recommendations.
  • Order Management: Ensure accuracy in order processing and address any post-order issues promptly.

Online Sales Duties:

  • Customer Assistance: Help online customers identify their needs and provide relevant product information.
  • Chat Management: Handle multiple chat sessions efficiently, transitioning to phone calls when necessary.
  • Collaboration: Work with online administration to resolve customer order delays.

Qualifications:
Applicants should possess the following:

  • High School Diploma or GED.
  • A positive and enthusiastic demeanor.
  • Prior sales experience is advantageous.
  • Strong communication skills and a professional appearance.
  • Availability to work evenings and weekends.
  • Bilingual candidates are encouraged to apply.

Benefits:
As a full-time member of the NFM family, you will enjoy:

  • Immediate access to earned pay.
  • Competitive salary with annual increases.
  • Comprehensive health benefits including dental and vision.
  • Paid holidays and time off.
  • Employee discounts on merchandise.
  • Opportunities for career development and tuition reimbursement.
  • 401(k) plan with company match after one year.

Nebraska Furniture Mart is committed to fostering an inclusive workplace.