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Retail Sales Associate

2 months ago

Dexter, Michigan, United States PILOT Full time
Job Summary

Pilot Company is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating cash registers, maintaining inventory, and ensuring the overall appearance and cleanliness of the restaurant.

Key Responsibilities
  • Customer Service: Provide fast, friendly, and clean service to guests, ensuring a positive experience and building customer loyalty.
  • Point of Sale Operations: Accurately operate cash registers, process transactions, and maintain a clean and organized workspace.
  • Inventory Management: Maintain inventory levels, restock supplies, and ensure that the restaurant is well-stocked and visually appealing.
  • Teamwork: Work collaboratively with other team members to achieve sales goals, resolve customer complaints, and maintain a positive and inclusive work environment.
Requirements
  • Guest Service Skills: Provide exceptional customer service, ensuring a positive experience and building customer loyalty.
  • Technical Skills: Accurately operate cash registers, process transactions, and maintain a clean and organized workspace.
  • Communication Skills: Effectively communicate with customers, team members, and management to resolve issues and achieve sales goals.
  • Teamwork: Work collaboratively with other team members to achieve sales goals, resolve customer complaints, and maintain a positive and inclusive work environment.
Preferred Qualifications
  • Experience: Previous experience in a retail or customer service role, preferably in a fast-paced environment.
  • Scheduling Flexibility: Ability to work a flexible schedule, including nights, days, weekends, and holidays.