Fraud Investigator I

3 weeks ago

Miramar, Florida, United States Amerant Bank Full time
Fraud Investigator I Job Description

Amerant Bank is seeking a highly skilled Fraud Investigator I to join our team. As a key member of our Fraud Prevention Department, you will be responsible for investigating payment fraud across multiple channels and developing suspects and cases.

Key Responsibilities:

  • Investigate confirmed fraud cases related to debit cards, checks, ACH, wires, and P2P fraud for amounts up to $50K.
  • Conduct investigative duties, including authentication of clients, research of transactions and activity reports, and collaboration with other Financial Institutions and Law enforcement.
  • Identify fraud schemes and connect related cases.
  • Document and report cases via our Case Management system.
  • Ensure effective communication with business lines and the investigation team regarding fraud cases.
  • Perform research on suspicious activity/transactions escalated from other departments.
  • Document and present case facts and findings via investigative reports and, if applicable, to Law enforcement agencies in support of criminal apprehension or prosecution.
  • Make recommendations on fraud cases for settlement and implementation of controls or changes to prevent future recurrences.
  • Respond quickly to fraud events to recover funds and minimize losses through restitution of monies.
  • Collaborate with compliance on cases that may cross over into Money Laundering and require BSA reviews.
  • Maintain a professional and confidential demeanor at all times.
  • Attend external events related to Financial Crimes.
  • Testify in Civil and Criminal proceedings and depositions.
  • Contribute to the overall goals of the Fraud Prevention Department through information sharing and ongoing improvements.
  • Network with Government Agencies and Police departments to coordinate and expedite funds recovery.
  • Ensure preventive measures are carried out to comply with current rules, regulations, and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC, and other AML-related issues.
  • Identify, evaluate, monitor, and make recommendations to the Risk Management Committee to assess, reduce, eliminate, or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules, regulations, prescribed practices, internal policies, and procedures or ethical standards.

Requirements:

  • Associate's degree in Criminal Justice is required; Bachelor's degree in Criminal Justice preferred.
  • Minimum 3 years of experience in fraud prevention, financial crime prevention, and/or investigations experience in lieu of education.
  • AML or Certified Fraud Examiner certification preferred.
  • Strong analytical ability, with attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Prior interviewing experience is required in conducting and solving investigations.
  • Bilingual English/Spanish is required.

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