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Crew Member: Closing Specialist

2 months ago

Devens, Massachusetts, United States Dunkin' | Catalano Companies Full time
About the Role

We are seeking a reliable and skilled individual to join our team as a Closing Crew Member at Dunkin' | Catalano Companies. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our store during evening hours.

Key Responsibilities
  • **Closing Operations**: Ensure the restaurant is closed and prepared for the next day, including cleaning, restocking, and organizing all stations and guest service areas.
  • **Multi-Tasking**: Demonstrate the ability to work efficiently and effectively in a fast-paced environment, handling multiple tasks with minimal supervision.
  • **Decision Making**: Make sound decisions in a timely manner, prioritizing tasks and resolving issues as they arise.
  • **Food Production and Preparation**: Prepare, bake, and set up for next day, daily restaurant operations, ensuring high-quality food and exceptional customer service.
  • **Guest Satisfaction**: Maintain an elevated level of focus on 100% Guest Satisfaction through exceptional service, ensuring a positive experience for all customers.
  • **Store Maintenance**: Participate in store-level preventative maintenance of all equipment and machines, ensuring the restaurant is well-maintained and efficient.
Requirements
  • **Reliable Transportation**: Possess a reliable means of transportation to and from work.
  • **Physical Demands**: Ability to lift up to 50lbs and work in repetitive motions.
  • **Communication Skills**: Excellent interpersonal and communication skills to provide the highest level of customer service.
  • **Teamwork**: Demonstrate a positive attitude, strong work ethic, and ability to work effectively as part of a team.
  • **Age Requirement**: Must be at least 18 years of age.
About Us

Dunkin' | Catalano Companies is an equal employment opportunity employer. We are committed to providing a positive and inclusive work environment for all employees. We offer competitive hourly pay, plus tips, and opportunities for personal career growth within our team.