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Veterinary Care Specialist

2 months ago


Buffalo, New York, United States North Buffalo Animal Hospital Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Care Specialist to join our team at North Buffalo Animal Hospital. As a key member of our staff, you will play a vital role in providing exceptional care to our patients and delivering outstanding service to our clients.

Key Responsibilities
  • Client Communication: Provide timely updates on patient status, offer guidance on home care and medication administration, and address client medical inquiries with confidence.
  • Client Education & Support: Educate clients on preventative medicine, wellness care, and laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
  • Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote our practice's products and services.
  • Animal Handling & Care: Safely restrain animals, assist veterinarians in medical and surgical procedures, prepare patients for surgery, administer anesthesia, and monitor patients during recovery.
  • Facility & Equipment Maintenance: Properly care for surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, and treatment areas are prepared and maintained.
  • Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
  • Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and package medication appropriately.
  • Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines, administer SQ, IM, and IV injections, perform laboratory tests and radiographs, and perform emergency treatments such as bleeding control and external cardiac massage.
Qualifications
  • Licensed Veterinary Technician (LVT) certification.
  • Ability to handle animals safely and compassionately.
  • Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
  • Familiarity with DEA, OSHA, and hospital safety guidelines.
About North Buffalo Animal Hospital

North Buffalo Animal Hospital is a brand new facility operating under the extensive experience of Dr. Reed Stevens, and joining a family of well-established clinics in the area. Our team and culture are fun, fresh, and family-oriented, and we bring an energized approach to practicing medicine. Our focus is on providing the best care possible to our patients and clients.