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Customer Engagement Specialist
2 months ago
Position Overview:
As a Retail Lead Associate, you will play a vital role in enhancing the customer experience and supporting our mission at Goodwill Southern California.
Key Responsibilities:
- Communicate effectively in Basic English, both verbally and in writing.
- Utilize cash registers, computers, and other necessary technology to perform assigned tasks.
- Engage with customers and donors, sharing Goodwill's purpose and encouraging monetary contributions.
- Collaborate with a diverse team to achieve common goals.
- Demonstrate proficiency in using technology, including Microsoft Outlook and electronic survey platforms, to complete daily responsibilities.
- Previous experience in retail and sales is advantageous.
Qualifications:
Bilingual skills in Spanish are beneficial but not required. A willingness to learn and adapt in a dynamic retail environment is essential.
Join us in making a difference in the community while developing your career in retail.
