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Senior Business Development Executive

1 week ago


East Rutherford, New Jersey, United States PersonalRX Full time
Job Overview

We are seeking an experienced Operations Manager to lead our pharmacy operations at PersonalRX. As a member of our senior team, you will play a crucial role in driving business growth and improving operational efficiency.

Main Responsibilities:

  • Oversee the management of pharmacy operations to ensure smooth patient order fulfillment.
    • Partner with the SVP Operations and COO to design and implement new business strategies and processes.
      • Conduct thorough analysis of pharmacy operations to identify opportunities for improvement.
        • Collaborate with the SVP Operations and PIC to address daily operational challenges.
          • Establish clear KPIs, resource allocation, and policy assessments to ensure company objectives are met.
            • Foster high-performing operational teams by developing and retaining top talent.
              • Monitor telephony metrics to ensure optimal customer experience.
                • Ensure seamless supply chain management by working with the Operations team.
                  • Maintain URAC certification by providing critical information to the COO.
                    • Routine reviews with direct reports and key staff.
                      • Evaluate employee performance through regular feedback.
                        • Implement effective training programs for staff members.