Program/Project Manager
2 months ago
As a Program/Project Manager at First Tek, you will play a critical role in ensuring the smooth operation of our daily processes. Your primary responsibility will be to identify areas for improvement and implement strategies to enhance process efficiency.
Key Responsibilities:- Process Improvement: Analyze and optimize operational processes to increase efficiency and productivity.
- Collaboration: Work closely with cross-functional teams to develop business process models and performance metrics.
- Documentation: Prepare detailed reports on process efficiency and maintain process documentation.
- Strategic Planning: Align operational processes with the company's overall business objectives and set deadlines for actions.
- Risk Management: Identify potential risks, analyze their impact, and develop mitigation strategies.
- Client Communication: Maintain open and transparent communication with clients and stakeholders, providing updates and responding to inquiries.
- Maintaining Quality Standards: Implement quality control processes to ensure deliverables meet agreed-upon standards.
- Troubleshooting and Maintenance: Address and resolve issues that arise during the project.
- Education: Bachelor's Degree in a related field.
- Skills: Strong verbal and written communication skills, organizational skills, analytical skills, conflict resolution skills, risk management skills, problem-solving skills, and adaptability.
- Preferred Skills: SAFe certification.
- Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)
- Continuous Employment Development and Learning
- Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement
- Healthcare & Healthcare Group Medical Coverage
- Dental Insurance Coverage
- Vision Insurance Coverage
- Basic Life Insurance & AD&D
- Long Term Disability
- Voluntary Short-Term Disability
- Access to Health Joy
- GAP Medical Coverage
- Direct Deposit
- Health Savings and Flexible Spending Accounts
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