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Room Service Specialist

2 months ago

Louisville, Kentucky, United States The Seelbach Hilton Full time

The Seelbach Hilton, a distinguished luxury hotel with a rich history, is seeking dedicated individuals to join our housekeeping team. If you have a passion for service, a keen eye for detail, and thrive in a collaborative environment, this role may be a perfect fit for you.

KEY RESPONSIBILITIES:

  • Thoroughly clean and sanitize bathrooms, including bathtubs, toilets, sinks, and mirrors, utilizing appropriate cleaning tools and agents.
  • Change bed linens and make beds, which may involve lifting items weighing up to 50 lbs.
  • Dust and polish all surfaces, including furniture, artwork, and fixtures.
  • Vacuum carpets and floors, ensuring all trash is disposed of properly.
  • Restock guest room supplies, linens, and amenities as needed.
  • Manage room keys and ensure proper access to assigned areas.
  • Conduct visual inspections of rooms to confirm cleanliness and readiness for guests.
ADDITIONAL RESPONSIBILITIES:

Alongside the essential duties, this position may involve various supportive tasks, as determined by management, including:
  • Promptly responding to guest requests for additional items or information.
  • Reporting any suspicious activities or safety concerns to the appropriate department.
  • Returning lost items found in the work area to the designated department.
  • Assisting colleagues in housekeeping tasks when necessary.
REQUIRED SKILLS AND QUALIFICATIONS:

The ideal candidate will possess the following skills and abilities:
  • Capability to maneuver equipment weighing up to 100 lbs.
  • Proficiency in cleaning techniques and the ability to work in various environments.
  • Effective communication skills with both guests and team members.
  • Ability to follow detailed instructions and meet established cleaning standards.
  • Basic understanding of the English language for effective communication and comprehension of instructions.
EDUCATION AND EXPERIENCE:

Any combination of education and experience that equips the candidate with the necessary knowledge and skills is acceptable. Previous experience in housekeeping is preferred.