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Head of Internal Communications

2 months ago


Princeton, New Jersey, United States VetJobs Full time

Job Overview

IMPORTANT NOTICE FOR MILITARY AFFILIATED CANDIDATES - Our organization collaborates with partner companies to identify qualified candidates for available positions. This role is open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you meet the necessary qualifications, education, and experience, please proceed with the application process. Unless otherwise specified, this position is based at the designated location outlined in the job listing.

Engaging. Significant. Transformative. These are not typical descriptors for a job. However, at VetJobs, the work is anything but ordinary. Here, you will encounter uniquely rewarding tasks every day, across all departments.

From enhancing operational workflows to pioneering advancements in employee engagement, this is work that positively impacts the lives of individuals and the careers of those involved.

You will have the opportunity to develop and flourish through experiences that are rare in both scale and scope, alongside high-performing teams that celebrate diversity.

Propel your career further than you ever imagined.

VetJobs values the significance of balance and flexibility within our work culture.

We provide a comprehensive array of competitive benefits, services, and programs that equip our employees with the resources to achieve their objectives, both professionally and personally.


Director of Communications & Change Management


This role is situated within the Business Insights & Analytics (BIA) division and reports directly to the Vice President of BIA Strategy & Operations.

This position is accountable for crafting and implementing strategic internal (and occasionally external) communication initiatives aimed at fostering employee engagement and managing change within the BIA sector at VetJobs.


The ideal candidate will be a seasoned communications expert who exhibits sound business acumen and can collaborate effectively with mid- and senior-level leaders to create and execute impactful and engaging communications.

To succeed, the individual must possess the capability to think strategically while executing with precision.

The selected candidate must also demonstrate a collaborative and agile approach to best meet the needs of the organization.

Key Attributes of the Ideal Candidate:
strong follow-through and stakeholder management, exceptional verbal and written communication skills, and outstanding time management abilities.

Primary Responsibilities


Oversee the creation and implementation of leadership communications and employee engagement strategies for BIA, working in partnership with department leaders and cross-functional teams.


Generate communications to support significant initiatives, including but not limited to strategic evolution, Inclusion & Diversity efforts, talent retention/acquisition, organizational restructuring, and content for specific events such as town halls, leadership discussions, employee summits, talent campaigns, etc.


This role will also manage content creation and project oversight for key internal leadership events, forums, and training sessions.

Provide change management leadership and support employee engagement and adaptation to change to achieve critical business objectives and outcomes.

Engage with functional leadership and employees across various locations to develop and implement strategies that foster our desired culture.


Craft executive communications for functional leaders and develop key communication roadmaps that utilize relevant channels and platforms such as events, newsletters, SharePoint or Teams sites, and internal communication tools.


Develop and disseminate consistent communications for department-wide messaging to reinforce understanding, context, and expected outcomes of BIA strategic initiatives and events.


Build strong relationships with individuals throughout the BIA network and with adjacent business or enabling functions such as Commercialization, Corporate Affairs, Human Resources, Global Inclusion & Diversity, etc.

Provide guidance and communication support for key strategic projects that may impact the department.

All other projects and tasks as assigned.


This role does not have direct reports but will require leadership and influence with cross-functional teams and peers to create and implement communication programs and initiatives.

The Director of Communications and Change Management should work effectively in a highly-matrixed organization, driving strategic communication initiatives aligned with broader company objectives to deliver high-value outcomes.

The successful candidate should demonstrate creativity, initiative, adaptability, and the ability to quickly grasp the business and operate within a complex, fast-paced, and dynamic environment.

Strategic, conceptual thinking and strong interpersonal skills are essential.

Additional Qualifications/Responsibilities

Qualifications

7-10 years of impactful communications experience is required. Experience must include either serving on an in-house corporate/internal communications team or at an agency.

Bachelor's degree in communications or a related field. A Master's degree is preferred.

A strong understanding of the pharmaceutical industry and business dynamics influencing strategic priorities.

Ability to translate strategic priorities into effective communication, engagement, and change management strategies.

Strong initiative, ability to develop recommendations, secure alignment, and execute with speed and excellence.


Exceptional interpersonal and collaboration skills with the ability to partner effectively within BIA, across the enterprise, and with external partners.


Excellent writing skills (i.e., ability to produce clear, compelling, motivating communications quickly), and the ability to leverage expertise to craft messages and strategies for impact.


Strong project management skills and the ability to successfully navigate a matrix organization, lead cross-functional teams, and manage multiple complex projects and priorities effectively, with minimal supervision.

Proficiency with Microsoft Office Suite, Teams, SharePoint, and internal communication platforms.