Medical Screener Specialist
2 weeks ago
As a Medical Screener at CSL Plasma, you will play a critical role in ensuring the health and safety of our donors. Your primary responsibility will be to conduct thorough medical screenings to verify donor suitability for the plasma pheresis process.
Key Responsibilities:- Conduct medical screenings, including assessing self-administered health history, answering basic medical questions, and performing health screening procedures such as blood pressure, pulse, weight, and temperature.
- Perform finger stick to obtain sample to obtain donor's hematocrit and total protein levels.
- May educate new donors on the use of therapeutic products made from donated plasma, including explaining the screening process, health screening tests performed, appointment system, donation fees, center policies, proper nutrition, and other relevant information.
- Ensure that all donor questions are answered timely, accurately, and professionally.
- May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
- May answer the telephone and answer callers' questions or transfer calls to appropriate staff members.
- Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean, efficient work environment and ensures sufficient operating supplies and forms are available as needed.
- Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
- Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor, and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform other job-related duties as assigned.
- High school diploma or equivalent required.
- Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
- Must be able to perform basic math calculations.
- Ability to understand, remember, and apply oral and/or written instructions.
- Ability to understand and follow basic instructions and guidelines.
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time.
- Reach, bend, kneel, and have high level of manual dexterity.
- Occasionally be required to lift and carry up to 25 pounds.
- Fast-paced environment with frequent interruptions.
- Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
- Required to work overtime and extended hours to support center operational needs.
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