Healthcare Operations Assistant

5 days ago


Chattanooga, Tennessee, United States Catholic Health Initiatives Full time

Careers at Catholic Health Initiatives offer opportunities for professional growth and development, and we are seeking a talented Healthcare Operations Assistant to join our team. As a valued member of our healthcare staff, you will play a critical role in supporting the delivery of high-quality patient care.

The ideal candidate will have a strong background in healthcare operations and possess excellent communication and interpersonal skills. A high school diploma or equivalent and completion of a Certified Medical Assistant course are required, along with current/valid Certified Medical Assistant (CMA) certification and Active American Heart Association BLS within 30 days of hire date.

Responsibilities include performing general patient care, preparing patients for the health care provider, and obtaining and recording vital signs. You will also be responsible for drawing and collecting blood samples, administering medications and vaccines, and scheduling patients for diagnostic testing.

If you are passionate about delivering high-quality patient care and possess a strong commitment to excellence, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Perform general patient care by following established standards and procedures.
  • Greet and prepare patients for the health care provider.
  • Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem.
  • May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
  • Administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration.
  • May perform routine tests including but not limited to EKGs.
  • Schedule patients for diagnostic testing and follows up to ensure completion of testing.
  • Communicate with patient regarding test results and plan of care by phone or mail as directed by physician.
  • Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms stocked, clean and orderly; dispose of contaminated items according to protocol.
  • Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider.
  • Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
  • Ensure safety checklists/quality controls are completed as required.
  • Provide for patient safety and protection of patient privacy rights.
  • Perform other duties as assigned by practice manager, MA Lead or as requested by healthcare provider(s).

Estimated Salary: $17.00 - $22.92 per hour



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