Legal Billing Operations Manager
4 days ago
We are seeking a skilled Legal Billing Operations Manager to oversee the review of Outside Counsel Guidelines and ensure billing compliance with client expectations. This critical role involves analyzing invoices, providing timekeeping training, preparing budgets, and conducting client economics analysis. As a key member of our team, you will develop and implement best practice procedures to streamline billing processes, ensuring seamless collaboration between internal teams, vendors, and client personnel.
This is an exceptional opportunity for someone with 3-5 years of law firm e-billing experience to leverage their expertise in legal terms and processes to effectively manage client billing. You will provide recommendations and advice on billing procedures, driving business growth through data-driven insights. Your exceptional communication skills will enable you to build strong relationships with partners, clients, and staff, fostering trust and collaboration.
Responsibilities:
- Reviews Outside Counsel Guidelines and prepares a summary for distribution to all timekeepers working for the client.
- Trains timekeepers to adhere to guidelines, including proper narrative etiquette, expense allowances, and task and activity code usage.
- Develops and implements best practice procedures to ensure smooth billing processes for partners and clients.
- Prepares reports and analyses as requested.
- Reviews inventory regularly to meet billing deadlines and minimize the billing cycle.
- Serves as liaison between clients, partners, and assistants for issues requiring follow-up and resolution.
- Cordinates efforts of internal staff, vendor staff, and client-designated personnel.
Qualifications:
- Bachelor's degree preferred; Accounting or Business major highly desirable.
- 3-5 years of law firm e-billing experience required.
- Proficient with various e-billing protocols, vendors, and the e-Billing Hub.
- Familiarity with best practices for billing/collection in the legal industry.
- Strong written and verbal communication skills, attention to detail, and ability to work under pressure.
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