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Sales Associate

2 months ago


Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time
Job Overview

Once Upon a Child - Brighton, MI is seeking a highly skilled and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a vital role in providing an exceptional shopping experience for our customers.

Key Responsibilities
  • Ringing Sales: Process customer transactions accurately and efficiently, ensuring a smooth and seamless shopping experience.
  • Processing Returns: Handle customer returns and exchanges in a professional and courteous manner.
  • Customer Service: Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and effective manner.
  • Assisting Customers: Assist customers in finding products, answering questions, and providing recommendations.
  • Tagging and Inventory Management: Accurately tag and manage inventory, ensuring that products are properly priced and displayed.
  • Communication: Effectively communicate the buy process to customers, ensuring they understand the benefits of selling their gently used items.
Requirements
  • Customer Service Skills: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and effective manner.
  • Math Skills: Possess basic math skills, including the ability to accurately handle cash and operate a point-of-sale system.
  • Independence: Work independently, with minimal supervision, to achieve sales goals and objectives.
  • Customer Sensitivity: Handle customers with sensitivity, responding to their needs and concerns in a professional and courteous manner.
  • Work Pace: Work at a fast pace, maintaining accuracy and efficiency in a dynamic and fast-paced environment.
  • Flexibility: Demonstrate flexibility with work schedules, including weekends and holidays, as needed.
  • Communication Skills: Effectively communicate with customers, colleagues, and management, ensuring seamless communication and collaboration.
What We Offer
  • Competitive Hourly Rate: $14.00 per hour, depending on experience and availability.
  • Flexible Scheduling: Enjoy flexible scheduling, including weekends and holidays, as needed.
  • Employee Discounts: Receive a 30% discount on all store purchases.
  • First Choice of Inventory: Enjoy first choice of inventory, including new and gently used items.