Customer Service Representative

21 hours ago


Sherwood, Arkansas, United States U-Haul Full time
Job Title: Customer Service Representative

We are seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our U-Haul center, you will be responsible for providing exceptional customer service and ensuring that customers receive the support they need on their journeys. This role involves inspecting and maintaining equipment, assisting customers with U-Haul products and services, and using smartphone-based technology to manage rentals and inventory.

Salary: $40,000 - $60,000 per year, based on location and experience. Estimated Salary Range in Sherwood, Arkansas: $45,000 - $65,000 per year.

This is an excellent opportunity for someone who enjoys working with people and wants to make a difference in their community. You will have the chance to work with a supportive team, develop your skills, and grow with our company. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).


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