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Senior Health Insurance Specialist
2 months ago
UCLA Health is seeking a highly skilled Senior Health Insurance Specialist to join our team. As a key member of our healthcare team, you will play a critical role in providing high-quality screening and enrollment services to patients, while also advocating for access to health services.
Key Responsibilities- Determine the degree of case urgency and create an appropriate resolution plan.
- Utilize knowledge of current Public Health Insurance and other public benefit programs to respond to clients and outside agencies regarding Medi-cal, Covered CA, Cal Fresh, Kaiser CHCP, and other health access concerns.
- Provide expertise, guidance, coordination, and technical direction to staff and outside agencies on complex case inquiries in a timely manner and manage any urgent coverage needs for a rapid resolution.
- Perform other duties as assigned by management.
- Experience working with low-income, underserved families and children.
- Experience with Medi-Cal, Covered California, and other public benefits.
- Bilingual oral and written Spanish/English language skills.
- Strong verbal and written communication and active learning skills.
- Initiative, problem-solving skills, and time management skills.
- Desire to work with individuals from diverse ethnic, educational, and socioeconomic backgrounds.
- Interest in advocating to promote healthcare accessibility.
- Ability to travel to our other locations within LA County as needed.
- Valid California Driver's License and Proof of Auto Insurance.
- Ability to learn complex policies and program rules of all the public health insurance programs.
UCLA Health is a leader in providing comprehensive, high-quality healthcare to people in need, regardless of their income, insurance, or immigration status. We are committed to diversity, equity, and inclusion, and believe that the professional and clinical environments are enhanced when diverse groups of people with diverse ideas come together.
