Retail Sales Lead
4 weeks ago
Squishable is a close-knit team of designers, artists, and pop culture enthusiasts who create adorable plush and lifestyle products. As a Retail Sales Lead, you will be part of shaping the voice and character of the Squishable store experience.
Key Responsibilities- Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values
- Enforce sales strategies, initiatives, and growth across all categories
- Productivity Management: hold self and sales team accountable for personal sales
- Act as a brand ambassador in the local market to drive brand loyalty and business
- Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
- Develop both individual and team product knowledge skills
- Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools
- Two plus years of relevant supervisor experience in a high volume, fast paced, challenging and creative customer facing environment
- Passion for people and a dynamic leadership style
- Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced environment
- Ability to receive and provide constructive feedback and recognition to every team member
- High emotional intelligence with the ability to work with and manage diverse teams
- Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
- Proficient with Microsoft Office Suite or related software
Squishable is a company that values diversity and inclusivity and is proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets.
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