Sleep Intake Specialist

6 days ago


Cleveland, Ohio, United States Medical Service Company Full time
Job Title: Sleep Intake Specialist

Medical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work. Our company is committed to providing excellent customer service and ensuring the highest quality of care for our patients.

Job Summary:

We are seeking a highly organized and detail-oriented Sleep Intake Specialist to join our team. The successful candidate will be responsible for processing new PAP equipment and supply orders, obtaining essential documentation, and collaborating with healthcare providers, patients, and insurance companies to ensure timely and accurate processing of orders.

Responsibilities:
  • Receive and review new PAP orders from healthcare providers or patients
  • Enter patients' information and PAP orders into the system
  • Work in e-prescribing systems to receive orders and process orders
  • Verify the completeness and accuracy of order information, including prescription details, documentation, and insurance coverage
  • Ensure compliance with regulatory requirements and company policies during the order processing
  • Maintain comprehensive and accurate records of PAP equipment orders, insurance information, and patient details
Requirements:
  • Graduate of an accredited high school
  • Minimum of 1-2 years' experience as an administrative assistant or equivalent
  • Knowledge of PAP equipment, respiratory equipment, and basic DME industry is helpful
  • Excellent communication and customer service skills for both internal and external customers
  • Detail-oriented with excellent interpersonal and organization skills (team player)
What We Offer:
  • Competitive pay starting at $17/hour
  • Advancement opportunities
  • Employee Referral Bonus Program
  • DEI&B Program
  • Social Recognition Program
  • Employee Engagement Opportunities
  • CALM App
  • Payactiv/On-Demand Pay
  • Paid vacation and YOU days


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