Senior Scientific Consultant

2 days ago

Santa Barbara, California, United States Dimer Instruments Full time
About Us

Dimer Instruments is a leading developer of laboratory and process analytical tools for the pharmaceutical industry. Our innovative products utilize multiple light-based spectroscopic methods to analyze solutions containing molecules and particles, providing researchers with organized information to inform their decisions.

We offer automated process systems that provide the feedback needed for Quality by Design. Our team of engineers and scientists work collaboratively to create impactful products, making Dimer a great place to work.

Job Summary

As a Principal Application Scientist at Dimer Instruments, you will play a key role in shaping our groundbreaking products. Reporting directly to the CEO, you will focus on gathering and translating voice of customer data, identifying both articulated and unarticulated needs, and understanding customer workflows and pain points.

Your insights will drive the performance and UX requirements for both hardware and software. You will work closely with our strategic partners and industry leaders to learn and integrate their technology ecosystems into our products.

Key Responsibilities
  • Engage with customers to identify and analyze articulated and unarticulated customer needs and pain points within their workflows.
  • Spend significant time with our strategic partners to learn and integrate their technology ecosystem and best practices into our product concepts.
  • Translate market insights into detailed technical and UX requirements for the hardware and software engineering teams to productize.
  • Collaborate closely with engineering teams to ensure customer needs are effectively integrated into product designs.
  • Conduct scientific experiments and analyses to validate product concepts, demonstrate potential benefits, and gather publishable/presentable data.
  • Publish research findings in scientific journals and contribute to the development of scientific literature related to our products.
  • Develop and deliver presentations, demonstrations, and training sessions to internal teams and external partners.
  • Maintain comprehensive documentation of customer interactions, technical reports, and user requirements.
  • Assist in the development of strategic product roadmaps, aligning market needs and technological advancements.
  • Perform other tasks as assigned by the CEO.
Qualifications
  • Ph.D. in Chemistry, Biochemistry, Physics, or a related field, or equivalent experience.
  • Strong background in analytical instrumentation.
  • Hands-on experience in a laboratory. Experience in the biopharma industry is a plus.
  • Excellent problem-solving skills. Able to work independently and as part of a team.
  • Proven ability to communicate complex scientific concepts to a variety of audiences.
  • Must be socially adept, with strong interpersonal skills and the ability to work collaboratively across the organization.
  • Must be able to understand and communicate well in English, both spoken and written, and be able to write reports, requirements, business correspondence, and manuals.
  • Must be able to present work in an organized way for project/design reviews.
Work Environment

Office space, optics lab, chemistry lab, warehouse, and electronics and optical manufacturing space. The employee may occasionally be exposed to moderate noise levels, e.g. from loud fans in electronics equipment. Travel may occasionally be required, e.g. to test labs, customer sites, for conferences and trade shows, or for training.

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