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Program Director

2 months ago

Pittsburgh, Pennsylvania, United States Community Options Full time

Job Summary


Community Options, Inc. is a national non-profit organization providing services to individuals with disabilities in multiple states. We are seeking an experienced Residential Program Manager in a leadership role to oversee the daily operations and challenges of our residential programs.
Key Responsibilities:
  • Lead and Train Teams: Supervise and train staff to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
  • Staff Management: Manage staff schedules, ensure shifts are adequately staffed, and provide training on daily routines, including cleaning, cooking, feeding, medication administration, and maintaining personal hygiene.
  • Performance Management: Develop and implement strategies to manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
  • Activity Programs: Develop and implement activity programs, including the Meaningful Day curriculum, to promote engagement and fulfillment for individuals with disabilities.
  • Communication: Communicate with families and guardians of individuals we support as needed, ensuring their concerns and needs are addressed.
  • Individual Support Plans: Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments.
  • Medication Management: Ensure individuals are supported per their ISP/PCP, including medication management, meal planning, and behavior management.
  • Documentation: Ensure program documentation and billable records are completed accurately and timely.
  • Financial Management: Assist with monitoring the finances of individuals, ensuring purchases are approved and accounted for with documentation.
  • Health and Medical Needs: Monitor the health and medical needs of individuals and immediately report any concerns.
  • Relationship Management: Manage relationships with families and guardians of the individuals in our care.
  • Work Environment: Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies, including groceries, medications, and cleaning supplies.
  • Additional Responsibilities: May be required to fill shifts when staffing issues arise, and additional tasks and responsibilities may be assigned.

Requirements:
  • Education: High school diploma or GED; bachelor's degree preferred.
  • Training: Complete all state and agency required training per state guidelines.
  • Driver's License: Valid driver's license with a satisfactory driving record.
  • Experience: Experience supporting individuals with intellectual or developmental disabilities.
  • Knowledge: Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
  • Leadership: Team-oriented with demonstrated leadership experience.
  • Problem-Solving: Experience with problem-solving against multiple priorities.
  • Communication: Excellent verbal and written communication skills.
  • Time Management: Excellent time management skills.

Why Community Options?
  • Benefits: Competitive insurance benefits, paid holidays, generous PTO, employee incentive & discount programs, 403b retirement plan, and incredible career growth opportunities.