Managed IT Services Professional

2 days ago


Springfield, Illinois, United States Computer Innovations Full time
Job OverviewComputer Innovations is seeking a highly skilled and experienced IT professional to join our team as a Managed IT Services Specialist. This is a growth-oriented position that requires a strong technical background, excellent communication skills, and a commitment to providing exceptional client services.

We are looking for a motivated and enthusiastic individual who can oversee IT functions at businesses throughout the Springfield area and ensure high levels of client satisfaction. The ideal candidate will have a proven track record in an IT support role, strong analytical skills, and the ability to manage multiple tasks simultaneously.

The successful candidate will be responsible for monitoring and maintaining IT technology employed by our business customers, analyzing service metrics and performance data, handling client inquiries, and providing direction to customers when making business decisions that can benefit from technology. They will also conduct outbound calling to follow up with clients and gather feedback on services provided.

As a Managed IT Services Specialist, you will have the opportunity to work with a variety of technologies, including PCs, networks, phone systems, backups, email, and cloud-based solutions. You will also have the chance to develop your skills and knowledge through ongoing training and professional development opportunities.

If you are a motivated IT professional who thrives in a fast-paced environment and enjoys helping clients succeed, then we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Monitor and maintain IT technology employed by our business customers
  • Analyze service metrics and performance data to identify areas for improvement
  • Handle client inquiries and resolve issues promptly
  • Provide direction to customers when making business decisions that can benefit from technology
  • Conduct outbound calling to follow up with clients and gather feedback on services provided
  • Maintain accurate records of client interactions and service requests using computerized systems
Requirements
  • Proven experience in an IT support role
  • Strong analytical skills to assess and troubleshoot technology issues
  • Excellent communication skills to interact with clients and team members
  • Familiarity with client services principles and practices
  • Ability to manage multiple tasks simultaneously
About Computer InnovationsComputer Innovations is a full-service IT service provider in the Springfield, MO area. We offer a complete suite of IT solutions to our customers, which provides opportunities for growth and learning for our employees. We are committed to providing outstanding service and fostering a collaborative team environment.

  • Springfield, Illinois, United States Hanson Professional Services, Inc. Full time

    Senior Project ManagerAt Hanson Professional Services, Inc., we are seeking a highly skilled Senior Project Manager to lead our projects from inception to completion. As a key member of our team, you will be responsible for managing the entire project life cycle, ensuring alignment with client expectations and our company's high standards.Key...


  • Springfield, Illinois, United States Grenier Financial Services Full time

    Job Title: Financial AdvisorWe are seeking a highly skilled and experienced Financial Advisor to join our team at Grenier Financial Services. As a Financial Advisor, you will be responsible for providing expert financial planning and investment advice to our clients, helping them achieve their financial goals and secure their financial futures.Key...


  • Springfield, Illinois, United States Fruition IT Full time

    Job Title: Enterprise Account ManagerFruition IT is seeking an experienced Enterprise Account Manager to join our team in the North Central region. As a key member of our sales team, you will be responsible for acquiring new logo accounts and managing existing relationships with Fortune 1000 customers.Responsibilities:Develop and execute a territory plan to...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job OverviewALTA IT Services seeks a skilled Business Operations Specialist to provide analytical, operational, and project management support functions. The ideal candidate will possess a strong understanding of Technology Business Management (TBM) principles and be able to execute them effectively.Key ResponsibilitiesCollect, track, and manage program...

  • Business Analyst

    2 days ago


    Springfield, Illinois, United States ALTA IT Services Full time

    Job OverviewALTA IT Services is seeking a highly skilled Business Analyst to join our team. As a key member of our organization, you will be responsible for providing analytical, operational, and project management support functions.Key Responsibilities:Apply Technology Business Management (TBM) principles to drive business process improvement and...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job Title: Cyber Security SpecialistCyber Security Specialist is responsible for providing cyber threat intelligence services, developing and disseminating reports, and implementing security measures for communication systems and networks.Key Responsibilities:Provide cyber threat intelligence services for the collection, fusion, analysis, creation, and...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job Title: Cyber Security SpecialistCyber Security Specialist is responsible for providing cyber threat intelligence services, developing and disseminating reports, and implementing security measures for communication systems and networks.Key Responsibilities:Provide cyber threat intelligence services, including collection, fusion, analysis, creation, and...


  • Springfield, Illinois, United States Purcell Tire & Rubber Co Full time

    Job SummaryPurcell Tire & Rubber Co is seeking a highly skilled and experienced Tire Technician to join our team. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional service and repair work on a variety of vehicles.Key ResponsibilitiesPerform routine maintenance...

  • Sales Professional

    2 weeks ago


    Springfield, Illinois, United States Aramark Uniform Services Full time

    {"title": "Sales and Business Development Opportunity", "subtitle": "Drive Sales and Advance with Vestis Nation", "content": "Vestis, a leading provider of uniform and workplace supplies, is seeking a skilled Sales and Business Development professional to join our team. As an Account Executive, you will be responsible for driving sales and advancing with our...


  • Springfield, Illinois, United States CoxHealth Full time

    About the RoleCoxHealth is seeking a skilled Social Worker to join our team. As a Social Worker, you will play a vital role in providing supportive advocacy to patients and their families, helping them overcome barriers to care and facilitating a safe and coordinated discharge to the community.Key ResponsibilitiesProvide emotional support and guidance to...


  • Springfield, Illinois, United States Specialty Professional Services Full time

    Job Title: Travel Speech Language PathologistOur client, Specialty Professional Services, is seeking a skilled Speech Language Pathologist (SLP) to fill a position in North Adam, MA. This is a 5x8 days shift opportunity that requires a current MA license or Compact license, depending on the state. The ideal candidate will have at least 1 year of recent...


  • Springfield, Illinois, United States Specialty Professional Services Full time

    Rehabilitation Nursing OpportunityOur client, Specialty Professional Services, is seeking a skilled Rehabilitation Nurse to join their team in Andover, MA. This is a 3x12 Days shift position that requires a current MA license or Compact license, depending on the state. The ideal candidate will have at least 1 year of recent experience as a Rehabilitation...


  • Springfield, Illinois, United States Specialty Professional Services Full time

    Job Title: Physical TherapistWe are seeking a skilled Physical Therapist to join our team at Specialty Professional Services in Taunton, MA.Job Summary:The ideal candidate will possess a current MA license or Compact license and have at least 1 year of recent experience as a Physical Therapist.Responsibilities:Provide physical therapy services to patients in...


  • Springfield, Illinois, United States Scott KIA of Springfield Full time

    Scott KIA of Springfield is seeking a highly skilled Service Advisor to lead our Service Department team.Key Responsibilities:Organize and distribute daily schedules to ensure efficient workflow and maximize profitability.Create a 5-star customer experience by guiding guests through the service journey, fostering trust, and loyalty.Prepare and expedite...


  • Springfield, Illinois, United States IT Concepts Full time

    Job DescriptionIT Concepts is seeking an experienced Software / Web Developer to support the National Geospatial-Intelligence Agency. This role involves administering, maintaining, and enhancing our SharePoint sites and associated web applications.Responsibilities:Provide support for website development and database management tailored to customer...


  • Springfield, Illinois, United States Specialty Professional Services Full time

    Job Title: Travel Registered NurseJob Type: Full-timeLocation: Gardner, MAShift: 3x12 NightsAbout the Job:We are seeking a skilled Emergency Department Registered Nurse to join our team at Specialty Professional Services. As a Travel Registered Nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality...


  • Springfield, Illinois, United States IT Concepts Full time

    Job Title: Software / Web Developer (Cleared)IT Concepts is seeking an experienced Software / Web Developer to support the National Geospatial-Intelligence Agency. This role involves administering, maintaining, and enhancing our SharePoint sites and associated web applications.Responsibilities:Provide support for website development and database management...


  • Springfield, Illinois, United States Specialty Professional Services Full time

    Our client, Specialty Professional Services, is seeking a skilled Med Surg nurse for a 2x3 Nights shift in South Weymouth, MA. To be considered, candidates must possess a current MA license or Compact license and have at least 1 year of recent experience in Med Surg.Key Benefits• Competitive pay rates, with a gross pay range of > 2439.72 South or North of...

  • Software Developer

    7 days ago


    Springfield, Illinois, United States IT Concepts Full time

    Job Title: Software / Web Developer (Cleared)We are seeking an experienced Software / Web Developer to support the National Geospatial-Intelligence Agency. This role involves administering, maintaining, and enhancing our SharePoint sites and associated web applications.Key Responsibilities:Website Development & Database Management:Provide support for website...


  • Springfield, Illinois, United States IT Concepts Full time

    Job Title: Software / Web Developer (Cleared)IT Concepts is seeking a highly skilled Software / Web Developer (Cleared) to join our team. As a key member of our development team, you will be responsible for designing, developing, and maintaining our SharePoint sites and associated web applications.Responsibilities:Website Development & Database...