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Information Security Technical Author
2 months ago
Position Overview:
We are seeking a Cybersecurity Documentation Specialist to join our team at Insight Global. This role is essential for crafting, revising, and presenting the operational procedures and protocols of our Security Operations Center (SOC) teams.
Key Responsibilities:
- Develop and maintain comprehensive technical documentation for all cybersecurity products and services, catering to both technical and non-technical audiences.
- Collaborate with cybersecurity professionals to provide documentation support and guidance.
- Create visually engaging technical architecture documents that effectively communicate complex information.
- Establish and uphold document templates to ensure consistency in content and design.
- Proofread and refine documentation with minimal oversight.
- Organize and manage document repositories to facilitate easy access to information.
- Conduct interviews with subject matter experts and stakeholders to gather necessary information for documentation.
- Ensure timely completion of security document versions and releases while maintaining high-quality standards.
- Develop and streamline processes for documenting workflows and procedures.
- Work collaboratively with other departments to align on security technology objectives and projects.
Qualifications:
- Minimum of 3 years of experience in technical writing, specifically in IT security or related fields.
- Bachelor's or Associate's Degree in a relevant discipline.
- Proficient in tools such as Microsoft Office, Adobe Suite, Visio, SharePoint, Confluence, and Jira.
This role is designed for individuals who possess exceptional documentation skills and a keen attention to detail, with a strong ability to communicate complex processes clearly and effectively.
