Shift Manager
4 weeks ago
Firehouse Subs is seeking a highly motivated and experienced Shift Manager to lead our restaurant team. As a Shift Manager, you will be responsible for the profitable operation of a specific shift, ensuring exceptional guest service, quality, and cleanliness while embracing our company culture.
Key Responsibilities- Ensure compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and other relevant regulations.
- Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness.
- Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities, and sales growth.
- Assist the General Manager in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
- Assist with proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
- Provide continuous training and development of the restaurant staff.
- Promote all Public Safety Foundation initiatives.
- Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
- Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
- Represent Firehouse Subs in a professional, positive manner at all times.
- Communicate effectively to the General Manager any and all issues that may impact the business.
- Assist in maintaining restaurant equipment in full working order and communicate problems immediately via the Repair and Maintenance Request forms and critical issues should be reported to the General Manager.
- Must be available to work in-store 20-40 hours per week with a minimum of 2 nights per week and weekends and must be available to work all days of the week that the store is open for business.
- Must be able to pass the Shift Leader Written Entrance Exam with at least an 85% grade.
- Must pass all practical exams including all positions, Prep and Slicing to include being able to write accurate prep and slicing lists and must be able to complete each of those tasks before 10:30am.
- Must hold and maintain a Manager Food Safety Certification prior to being left as the person in charge.
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Shift Manager
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