Instant Return Team Member
2 weeks ago
**Responsibilities and Accountabilities**
- Provide World-Class Customer Service: Manage the vehicle return process in compliance with Hertz's policies and procedures.
- Promote a Positive First Impression: Welcome customers with a pleasant greeting and professional attitude at all times.
- Process Returns Efficiently: Provide customers with invoices and explanations of charges, resolve issues professionally, and direct queries to the Team Leader as needed.
**Requirements and Qualifications**
- A minimum of one year of sales or customer experience in a high-volume or service-oriented environment.
- Proven strong sales and closing skills, with the ability to communicate effectively in English.
- Basic computer proficiency and the ability to work in a fast-paced environment.
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Customer Service Return Specialist
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