Case Aide Generalist Specialist

3 days ago


Dublin, Ohio, United States Northwoods Full time
Job Overview

Northwoods is expanding its Case Aide Services and seeking a highly skilled professional to join our team. As a valued member, you will provide essential administrative support to case management within Child Welfare, enabling social workers to focus on children and families.

About the Role

This is a dynamic position that requires strong organizational skills, attention to detail, and excellent communication abilities. The ideal candidate will have experience in providing administrative support, managing multiple tasks, and working effectively in a team environment.

Key Responsibilities
  • Provide support services to child welfare departments, including records requests, document and data processing, referral support, community resource research, visit documentation, and case audits.
  • Monitor, respond to, and prioritize incoming requests from agency staff, processing them as tickets and ensuring timely, professional communication throughout the process.
  • Perform a range of administrative tasks to complete tickets, including entering, reviewing, processing, uploading, and maintaining documentation in state systems, ensuring accuracy and compliance of all requests.
Requirements and Qualifications
  • Able to sit or stand for extended periods.
  • Strong written and verbal communication skills, with the ability to communicate concisely and professionally.
  • Foster a collaborative work environment and build positive relationships with team members and clients from diverse cultural and ethnic backgrounds.
  • Maintain confidentiality and handle sensitive information discreetly.
What You'll Get

We offer a competitive salary of $42,000 - $52,000 per year, based on experience and qualifications. This role also provides opportunities for growth and development, as well as a comprehensive benefits package.

We are committed to building a diverse, inclusive, and authentic workplace. If you are excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. We believe in hiring people who are passionate about making an impact and contributing to our mission.



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