Field Service Technician
1 month ago
Peak Technologies is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional service and support to our customers, ensuring that their equipment is functioning properly and efficiently.
Key Responsibilities- Install, maintain, and repair electro-mechanical devices, including printers, kiosk/ATM devices, and other equipment.
- Provide timely and effective service and support to customers, including troubleshooting and resolving technical issues.
- Develop and maintain strong relationships with customers, understanding their needs and providing solutions to meet their business objectives.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Stay up-to-date with industry developments and advancements, applying this knowledge to improve service delivery and customer satisfaction.
- Associate Degree in a related field or equivalent work experience.
- 5+ years of experience in field service, IT, or a similar industry.
- Certification in information technology, process improvement, or a similar discipline is desired.
- Strong technical background in electro-mechanical devices, including printers, kiosk/ATM devices, and other equipment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
- Ability to work independently, with minimal supervision, and prioritize multiple tasks simultaneously.
- Valid driver's license and a safe driving record.
- Ability to lift 50 lbs without limitations or constraints.
- Ability to travel throughout the country, with up to 20% overnight travel.
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. We are committed to delivering exceptional service and support to our customers, and we are seeking a highly skilled Field Service Technician to join our team.
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