Customer Service Ambassador

5 days ago


Dexter, Michigan, United States TravelCenters of America Full time
About TravelCenters of America

TravelCenters of America is a leading provider of travel center services, offering a one-stop shopping experience to millions of professional truck drivers and motorists. With a focus on innovation and sustainability, we're committed to delivering exceptional service and value to our customers.

Job Description

In this role as a Customer Service Representative, you'll play a critical part in delivering excellent customer service and ensuring that our guests have a positive experience. You'll work in a fun, trusting environment focused on great customer service, serving each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.

  • You'll serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
  • You'll provide great tasting/quality food and a clean restaurant environment for all guests.
  • You'll process transactions on a point-of-sale (POS) register.
  • You'll prioritize your work according to kitchen and dining guest needs.
  • You'll maintain equipment per operating standards.
  • You'll follow proper safety procedures when handling and/or preparing food.
  • You'll establish strong communication and rapport with leaders and co-workers.
Requirements

To succeed in this role, you'll need:

  • A dedicated individual who works well with others and is excited to be part of our team.
  • Basic computer/POS knowledge.
  • Previous food service experience is a plus.
  • Good verbal communication skills.
  • Ability to work flexible hours including nights, weekends, and some holidays.
Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Vacation and paid holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement
Salary Information

The estimated salary for this role is $17.00 - $17.00 per hour, depending on responsibilities, job duties, relevant experience, and skills. Not all positions posted will have a pay range listed.


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