Network Field Operations Specialist

4 weeks ago


Pocatello, Idaho, United States Verizon Full time

bNetworkFieldOperationsSpecialist/bbrbrAtVerizon,we'recommittedtoempoweringourcustomersandcommunitiesthroughinnovativetechnologysolutions.AsaNetworkFieldOperationsSpecialist,you'llplayacriticalroleinensuringthereliabilityandperformanceofournetworkinfrastructure.brbrKeyResponsibilities:brbrPerformoptimization,troubleshooting,andmaintenanceofnetworksystemsandapplicationstoidentifyoverallsystemavailabilityandperformance.brbrEvaluatenetworkcoveragetofindgaps,makerecommendationstoimprovecoverage,andhelpimplementthoserecommendations.brbrPerformtriage,faultisolation,andremediationofnetworkevents.brbrGenerate,drive,andupdateproblem-trackingticketsviamultiplesystemsandcontinuouslyimprovebusinesspractices.brbrEscalateissuestotheappropriateinternal/externalengineerteamsforresolution.brbrRequirements:brbrAssociate'sdegreeortwoormoreyearsofworkexperience.brbrThreeormoreyearsofrelevantworkexperience.brbrWillingnesstoworkrotatingshiftsincludingweekendsandholidays.brbrAtechnicaldegreeinElectronics,Telecommunications,ComputerScience,Engineering,Business,orarelateddisciplineispreferred.brbrKnowledgeoftelecommunicationsequipmentandtechnologieslikeTelephonySwitching,DataCommunications,andNetworkRoutersisaplus.brbrComputersupportexperience,includingtroubleshootingPChardwareandconfigurations,isalsoaplus.brbrVendormanagementexperienceisaplus.brbrWe'reanequalopportunityemployerandcelebrateouremployees'differences.We'recommittedtoacollaborative,inclusiveenvironmentthatencouragesauthenticityandfostersasenseofbelonging.Westriveforeveryonetofeelvalued,connected,andempoweredtoreachtheirpotentialandcontributetheirbest.



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