Automotive Service Manager

2 weeks ago


Boise, Idaho, United States Meineke Car Care By Team Outsider Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Service Manager to join our team at Meineke Car Care By Team Outsider. As a key member of our service team, you will be responsible for ensuring that our customers receive exceptional service and that our service team operates at peak performance.

Key Responsibilities
  • Manage and lead the service team to achieve customer satisfaction and service excellence.
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Monitor and analyze service team performance, identifying areas for improvement and implementing changes as needed.
  • Ensure that all service team members are properly trained and equipped to perform their duties.
  • Manage and maintain accurate records of customer interactions, service performed, and team performance.
Requirements
  • 2+ years of experience in automotive service management, including experience in a leadership role.
  • ASE certification preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading provider of automotive services.


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