Dave & Buster's Guest Experience Associate

6 days ago


Sioux Falls, South Dakota, United States Dave & Buster's, Inc. Full time
Job Overview

At Dave & Buster's, we're committed to delivering an unparalleled Guest experience. As a Guest Experience Associate in our Winner's Circle team, you'll play a critical role in ensuring that our Guests have a positive and welcoming experience from the moment they step foot into our venue.

About the Role

This is a fantastic opportunity for someone who is passionate about providing exceptional customer service and has excellent communication skills. You'll be responsible for guiding Guests through their Midway experience, answering questions, and making recommendations on our menu items and games. If you're a people person with a friendly and approachable demeanor, this could be the perfect fit for you

Key Responsibilities
  • Deliver outstanding Guest service by being approachable, friendly, and attentive.
  • Greet Guests warmly and welcome them to the Winner's Circle.
  • Assist Guests with all requests and answer questions as needed.
  • Provide game assistance by promptly notifying Support Technicians or Management as needed.
  • Bid farewell to Guests leaving and ensure everything was satisfactory.

Requirements

To be successful in this role, you'll need to be at least 16 years old and able to work days, nights, and/or weekends as required. You'll also need to be comfortable working in a fast-paced environment with distracting conditions and be able to lift and carry up to 30 pounds.

Salary Range
$12-$15 per hour, depending on location and experience.

Benefits
  • Competitive hourly rate
  • Opportunities for advancement
  • A fun and dynamic work environment
  • Free meals and discounts on merchandise


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