Store Protection Specialist
7 days ago
We are seeking a highly skilled and experienced Store Protection Specialist to join our team at MSCCN. As a key member of our Loss Prevention team, you will play a critical role in maintaining a safe and secure environment for our customers and associates.
Key Responsibilities- Provide a visible presence at store entrances and exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers.
- Make eye contact, smile, and greet all customers in a prominent, courteous, and friendly manner, deterring opportunities for theft.
- Monitor the Code 50 package inspection policy and identify and address potential theft indicators, as directed by store leadership.
- Partner with store leadership to ensure compliance with Loss Prevention directives and minimize operational shortage.
- High school education or equivalent required, AA degree preferred.
- One year retail supervisor experience or similar training preferred.
- One year loss prevention/security training preferred.
- Active Security Guard License preferred.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills.
- Demonstrated ability to build and maintain relationships with the store team.
- Excellent customer service skills.
- Proven ability to effectively resolve conflict.
Consistent timeliness and regular attendance.
Ability to spend up to 100% of working time standing, walking, and moving around the store.
Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
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