Night Auditor
1 week ago
About Sanderling Resort
We are a world-class property that values its employees and is committed to creating exceptional guest experiences. Our supportive and collaborative work environment encourages growth and fosters success.
Job Summary
We are seeking a highly motivated individual to join our Front Desk team as a Night Auditor. The ideal candidate will be a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections.
Key Responsibilities
- Provide exceptional customer service by being engaging and taking sincere interest in guests.
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
- Help to resolve problems and WOW guests through recovery when things arent quite right.
- Promote and sell special hotel programs.
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank.
- Generate, Print and distribute daily and weekly reports.
- Ensure the Night Audit procedures are followed with great attention to detail.
- Communicate all pertinent information to manager on duty.
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- Assist other departments as needed.
Requirements
- A high attention to detail.
- A strong desire to make an impact on other people.
- An outgoing and engaging personality.
- Computer skills.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced setting.
- Ability to stand for the duration of the shift.
- Must be available to work various shifts including weekends and holidays.
About Us
Sanderling Resort is a company that values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
Location
Our Sanderling Resort is located on the beachfront between the Atlantic Ocean and Currituck Sound, offering a unique and idyllic work environment.
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