Senior Quality Manager

3 weeks ago


Eagle River, Alaska, United States Generac Power Systems Full time

As a Senior Quality Manager at Generac Power Systems, you will play a critical role in driving quality excellence across the enterprise. We are committed to powering a smarter world, and our team is dedicated to energy innovation.

Key responsibilities include planning, coordinating, and directing enterprise-wide quality assurance programs to ensure continuous improvement in production and conformance to established standards. You will oversee the Corporate responsibilities of Customer Quality, Generac Quality Management System, Product Validation / Reliability, and Supplier Quality.

Essential Duties and Responsibilities:
Execute a multi-year quality improvement plan to climb the value chain from Quality Control to Quality Assurance to Excellence;
Set the quality expectations of the organization to satisfy customer requirements;
Establish product quality goals, metrics, and test methods during product design and development;
Direct policy and procedure for inspection and testing activities to ensure continuous control over materials, facilities, and products;
Drive down total value chain expense with the use of quality goals, performance metrics, and improvement initiatives;
Execute and promote the Generac Quality Management System;
Create and oversee the deployment of standard Generac quality tools, methodologies, standards, practices, and processes;
Direct root cause investigations addressing internal failures and customer complaints and facilitate corrective actions;
Present quality metrics and analysis regularly to Senior Management and external customers as needed;
Coach and collaborate with business leaders and team members to apply and share a common vision for excellence processes and technologies;
Develop quality training plans;
Define resource needs and work within budget and staffing parameters to accomplish objectives for the area of responsibility;
Act as SAP Super User within the functional area as assigned.

Minimal Qualifications:
Bachelor's Degree in Engineering, Operations Management, or Industrial Technology;
7 years of progressive Engineering experience with a focus on quality management;
3 years of experience leading, mentoring, and coaching individuals and teams.

Preferred Qualifications:
Master's Degree;
ERP/MRP User (SAP/Oracle);
Quality Manager Certification, Quality Engineer Certification, and/or demonstrated knowledge of Six Sigma methodology;
Expert knowledge in the implementation of lean principles and improvements;
Expert knowledge in the continuous improvement tool set;
Experience working with international companies and in a matrix organization;
Proven experience collaborating with multiple sites and functions to drive common solutions;
Solid quantitative skill set and the ability to analyze and communicate with well-supported data;
Proven track record of successfully managing shifting deadlines and priorities in a fast-paced environment;
Working knowledge of Microsoft Office Suite;
Ability to leverage knowledge to mentor, coach, and teach quality team members;
Previous experience using SAP or equivalent ERP;
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.



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