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Department Head

2 months ago

Shrewsbury, Massachusetts, United States THE PAPER STORE Full time
Job Summary

The Paper Store is seeking a highly motivated and experienced Department Manager to join our team. As a key member of our store leadership, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive work environment.

Key Responsibilities
  • Customer Service: Provide world-class service to customers, ensuring a unique and memorable shopping experience.
  • Sales Growth: Achieve sales goals by building and inspiring high-performing teams, managing payroll, and executing visual presentation standards.
  • Team Leadership: Lead and develop a team of sales associates, providing coaching, training, and feedback to ensure excellent customer service and sales performance.
  • Store Operations: Manage store operations, including opening and closing procedures, inventory management, and maintaining a clean and organized store environment.
  • Marketing and Promotions: Champion new product launches, maintain awareness of current promotions, and ensure accurate processing at the point of sale.
Requirements
  • Experience: Previous experience in specialty retail, preferably in a leadership role.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, adapt to change, and work well in a team environment.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Availability: Ability to work a flexible schedule, including nights, weekends, and holidays.

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.