C-Store Operations Assistant Manager
2 weeks ago
Position Overview: Assistant Manager at Enmarket
The Assistant Manager role is designed to assist the General Manager in meeting operational sales and profitability objectives, while ensuring an exceptional customer experience through attentive service, maintaining store cleanliness, nurturing talent, and driving overall success.
Key Responsibilities:
- Deliver outstanding customer service and prioritize guest satisfaction at Enmarket
- Foster positive relationships with team members, customers, and suppliers
- Encourage respectful communication and a collaborative team atmosphere
- Guarantee a pleasant shopping experience for all patrons
- Efficiently manage customer transactions and suggest complementary items
- Address customer concerns swiftly and effectively
- Supervise food service quality, boost sales, uphold product standards, and maintain cleanliness
- Ensure food availability, cleanliness in preparation areas, and adherence to safety regulations
- Maintain high standards of store cleanliness
- Adhere to safety and food handling regulations
- Carry out shift responsibilities and maintain presentation standards
- Assist in the training, development, and coaching of staff
- Provide performance feedback on team members to the General Manager
- Implement marketing and promotional strategies
- Ensure compliance with company policies regarding the sale of alcohol and tobacco
- Manage inventory and cash handling
- Availability for flexible shifts is required
Qualifications:
- High School Diploma or GED equivalent
- Minimum of 1 year of management experience in food service, retail, or hospitality
- Experience in a high-volume, customer-centric environment
- Strong verbal and written communication abilities
- Willingness to work weekends and holidays
- Able to lift up to 40 pounds and perform physical tasks
- Meet Enmarket's associate standards
Additional Information:
Eligibility to work in the U.S. is a requirement for employment. Enmarket values diversity and inclusivity, prohibiting discrimination based on various factors. Reasonable accommodations are available for individuals with disabilities. Employment with Enmarket is at-will.
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