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Deli & Bakery Department Manager
2 months ago
Position Summary
At Kroger, we're dedicated to providing an exceptional customer experience that sets us apart. As a Deli & Bakery Department Manager, you'll play a vital role in creating this positive environment for our customers and associates alike. Your leadership will ensure the smooth operation of the department, driving sales, maintaining high quality standards, and fostering a culture of teamwork and excellence.
Essential Job Functions
- Cultivate a positive and respectful work environment where associates feel valued and empowered to contribute their best.
- Effectively communicate company policies, department updates, and job-specific information to your team, ensuring everyone is aligned and informed.
- Set clear performance goals for the department and guide your associates in achieving or exceeding these targets through collaborative efforts and support.
- Develop comprehensive scheduling strategies that optimize staffing levels to meet customer demand during peak hours and throughout the day.
- Provide ongoing training and development opportunities for your associates, ensuring they possess the skills and knowledge necessary to excel in their roles. Actively participate in performance reviews, providing constructive feedback and guidance for growth.
- Maintain strict adherence to all local, state, and federal regulations pertaining to food safety, sanitation, and workplace practices. Champion a culture of compliance within your department.
- Create a welcoming and engaging atmosphere for customers by promptly addressing their inquiries, offering product recommendations, and showcasing our deli and bakery offerings with enthusiasm.
- Master the operation of all deli equipment, including slicers, fryers, rotisseries, heat lamps, and ovens, ensuring safe and efficient use in accordance with company guidelines.
- Stay informed about current promotions, seasonal specials, and new product launches. Effectively communicate these offerings to your team and customers, driving sales and customer engagement.
- Collaborate with store management to prepare the department budget, analyze profit and loss reports, and implement strategies to optimize financial performance.
- Ensure accurate pricing by updating shelf tags and promotional signage promptly. Maintain a well-organized and visually appealing display of products.
- Promote a culture of safety within your department, identifying potential hazards and implementing corrective measures to prevent accidents and injuries.