Supervisor, Client Services

3 weeks ago


Cooperstown, New York, United States Canon Solutions America Full time
About the Role

We are seeking a highly skilled Supervisor, Client Services to join our team at Canon Solutions America, Inc. As a key member of our operations team, you will be responsible for overseeing all on-site business activities for a specifically assigned customer account.

Key Responsibilities
  • Ensure compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals.
  • Develop and maintain a partnership and successful working relationship with the Administrator.
  • Responsible for ensuring the highest levels of service and client satisfaction.
  • Maximize customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.
Requirements
  • Requires 5 years of related experience and management of two or more regular full-time employees.
  • Bachelor's degree in a relevant field preferred.
  • Strong customer service and communication skills are required.
  • Must be able to lift up to 50lbs.
What We Offer

We offer a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

Please visit https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation for a comprehensive list of what we have to offer.

About Canon Solutions America, Inc.

Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.

We are a wholly owned subsidiary of Canon U.S.A. and have sales and service locations across the U.S.

Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.



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