**Transportation Specialist

2 weeks ago


Grand Rapids, Michigan, United States Hope Network Full time

Job Summary

The Transportation Specialist/Chauffeur II is responsible for transporting passengers in a safe and courteous manner, ensuring the wellbeing of the general public and Hope Network property.

Why Choose Hope Network?

As a Transportation Specialist/Chauffeur, you will take the Hope Network mission on the road. Here are just some of the ways we invest in you:

  • Competitive Pay: $15/hour
  • Benefits Package: Medical, Vision, & Dental Care
  • Supportive Work Environment
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off
  • Local Routes
  • Opportunities for Overtime

Responsibilities

The Transportation Specialist/Chauffeur II is responsible for:

VEHICLE OPERATION

  • Maintaining a safe environment by complying with all traffic regulations and adhering to our COVID-19 pandemic response plan.
  • Following emergency procedures and enforcing passenger safety/conduct rules.
  • Fueling vehicles as necessary.

PASSENGER EXPERIENCE

  • Aiding passengers as needed or as requested, as well as verifying that all passengers are properly secured.
  • Regulating heating, cooling, and ventilation systems for passenger comfort.
  • Upholding vehicle interior in a neat condition during service operation.
  • Maintaining manifest information confidentiality.
  • Cultivating a professional and positive environment.

DOCUMENTATION

  • Logging accurate records, including receiving and accounting for fares, radio communications.
  • Communicating irregularities to the Customer Care team utilizing a two-way radio to contact and preparing written reports.

About You

  • You're a real people-person and have a passion for customer service.
  • You respect rules, procedures, directions, and traffic regulations.
  • You have a strong command of the English language.
  • You're eager to join a dynamic team and add to its culture of kindness.
  • You may have current or prior experience as a bus, shuttle, or ride share driver.

Requirements

  • A valid Michigan Chauffeur's license (or the ability to acquire one).
  • You're capable of lifting at least 50 pounds.
  • You can pass the Department of Transportation's physical examination.
  • Ability to pass drug screen and background check.
  • The ability to adhere to the requirements and standards of the Health Insurance Portability and Accountability Act (HIPAA).


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