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Technology Program Director

2 months ago

Cincinnati, Ohio, United States CDK Global Full time
Job Summary

CDK Global is seeking a highly skilled Principal Technology Program Manager to lead our technology programs and drive collaboration across the organization. As a key member of our team, you will play a crucial role in bridging the gap between technical teams and business goals.

Key Responsibilities
  • Program Leadership: Lead initiatives across multiple product or platform portfolios, coordinating roadmap direction and engaging stakeholders both internal and external to CDK.
  • Technical Expertise: Act as a subject matter expert for technical teams, providing guidance and support on complex projects and situations.
  • Training and Development: Identify team needs and develop in-house training plans to meet those needs, ensuring team members are equipped to execute on direction.
  • Documentation and Communication: Deliver supporting documentation and store it in an efficient and centralized manner, providing regular context and communication to stakeholders.
  • Process Improvement: Proactively identify areas of opportunity and ways to enhance efficiency across the team, defining and driving opportunities for product/platform efficiency, performance enhancement, security, profitability, and cost reductions.
  • Launch Management: Facilitate product/platform launch meetings in alignment with roadmap management, serving as a product/platform expert representing CDK.
  • Escalation Management: Anticipate bottlenecks, provide escalation management, supply tradeoffs analysis, and balance customer and/or business needs versus technical constraints.
Requirements
  • Education: Bachelor's Degree in Computer Science, Business, or Engineering.
  • Experience: 5+ years' experience supporting technology programs or platforms.
  • Skills: Fluent and highly articulate communicator with excellent interpersonal and influencing skills, demonstrated ability to develop strong relationships with functional business leaders, subject matter experts, and peers.
  • Attributes: Analytically driven, fluent with data-driven analysis and performance metrics, including data visualizations for leadership presentations, ability to prioritize tasks or projects across the organization, problem-solving skills, and experience in managing and directing outcome in a vendor-partnered relationship.
Preferred Qualifications
  • Technical Skills: Demonstrated knowledge of MySQL, JSON, XML, Regex, Excel, OpenSearch, Salesforce, Tableau, and hands-on experience with Jira.
  • Industry Experience: Experience in the automotive industry.
Compensation and Benefits

CDK Global offers a competitive compensation package, including a base salary range of $139,000 - $175,000, annual performance bonus, benefits, and/or other applicable incentive compensation plans. We also offer medical, dental, and vision benefits, paid time off, 401K matching program, and tuition reimbursement.

CDK Global's Commitment to Inclusion and Diversity

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers, and communities. We are open, curious, and encourage different views, so that everyone can be their best selves and make an impact.