Sales Associate

5 days ago


Norfolk, Virginia, United States Navy Exchange Full time
Job Title: Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Navy Exchange. As a Sales Associate, you will be the face of our company, responsible for providing exceptional customer service and promoting our brand.

Key Responsibilities:
  • Provide premier customer service, engaging with customers and addressing their needs in a professional and educational manner.
  • Maintain a thorough knowledge of our products and services, including features, benefits, and promotions.
  • Assist customers in finding the right products, providing suggestions and recommendations based on their individual needs.
  • Process sales transactions, handle cash, exchanges, discounts, gift cards, credit cards, and debit cards.
  • Participate in inventory management, including checking in and accurately ticketing merchandise.
  • Adhere to assigned work schedule and complete various forms of paperwork and reports.
Requirements:
  • Basic knowledge of products and merchandise.
  • Strong interpersonal and communication skills.
  • Ability to read, write, and interpret instructional documents.
  • Ability to work as part of a team and take initiative independent of direct supervision.
Working Conditions:

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Involves lifting at least 25 lbs. and up to 50lbs in some departments.


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