Senior Manager, Debit Networks Lead

4 weeks ago


Richmond, California, United States Capital One Full time
Job Description

Capital One is seeking a Senior Manager to lead the Debit Networks & Processors function at our Enterprise Payments (EP) Debit Operations team. This role sits within the Retail Bank line of business and is responsible for developing oversight of end-to-end payments strategy, operations, and risk management for Debit payment types.

Key Responsibilities
  • Design and lead critical strategic management and monitoring across Debit payment rails
  • Work closely with key Debit payments stakeholders to deliver results that will have a direct impact on how Capital One enhances Debit strategies
  • Develop and maintain strategic insights and key processes for Debit Networks & Processors
  • Oversee the detailed analysis of Debit related issues and events across Capital One, escalate major risks and issues to Senior Management and oversee resolution
  • Partner with stakeholders to produce weekly, monthly, quarterly and annual reports
  • Identify ways to improve and streamline current monitoring processes
  • Collaborate with external vendors to identify themes and trends across the industry
  • Leverage problem solving and influencing skills to ensure cross collaboration with stakeholders while developing resolution strategies for Debit related issues and events
Requirements
  • Bachelor's Degree or Military Experience
  • At least 3 years of experience in people management
  • At least 3 years of experience in process management
  • At least 3 years of experience supporting, partnering and interacting with internal business clients
Preferred Qualifications
  • Master's Degree
  • 5+ years of experience working in payments
  • 5+ years of experience in risk management, compliance or audit
  • 5+ years of experience in process management
  • 5+ years of experience in leading cross-functional teams within an organization


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