Senior Manager, Debit Networks Lead
4 weeks ago
Capital One is seeking a Senior Manager to lead the Debit Networks & Processors function at our Enterprise Payments (EP) Debit Operations team. This role sits within the Retail Bank line of business and is responsible for developing oversight of end-to-end payments strategy, operations, and risk management for Debit payment types.
Key Responsibilities- Design and lead critical strategic management and monitoring across Debit payment rails
- Work closely with key Debit payments stakeholders to deliver results that will have a direct impact on how Capital One enhances Debit strategies
- Develop and maintain strategic insights and key processes for Debit Networks & Processors
- Oversee the detailed analysis of Debit related issues and events across Capital One, escalate major risks and issues to Senior Management and oversee resolution
- Partner with stakeholders to produce weekly, monthly, quarterly and annual reports
- Identify ways to improve and streamline current monitoring processes
- Collaborate with external vendors to identify themes and trends across the industry
- Leverage problem solving and influencing skills to ensure cross collaboration with stakeholders while developing resolution strategies for Debit related issues and events
- Bachelor's Degree or Military Experience
- At least 3 years of experience in people management
- At least 3 years of experience in process management
- At least 3 years of experience supporting, partnering and interacting with internal business clients
- Master's Degree
- 5+ years of experience working in payments
- 5+ years of experience in risk management, compliance or audit
- 5+ years of experience in process management
- 5+ years of experience in leading cross-functional teams within an organization
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