Loan Service Expert

1 day ago


Fort Worth, Texas, United States DriveTime Full time

DriveTime Family of Brands, a leading financial servicing provider, is seeking a motivated Loan Service Expert to join our team in Fort Worth, TX. Estimated Salary: $45,000 - $60,000 per year.

About Us: We service auto loans across a wide credit spectrum, creating long-term solutions for customers while providing excellent customer service. Our mission is to help customers maintain the quality of their loan and achieve vehicle ownership.

About the Role: As a Loan Service Expert, you will be responsible for providing exceptional customer service to customers who need assistance with meeting their contract obligations due to unexpected financial obligations. Your expertise will be valuable in creating long-term solutions that benefit both customers and the company.

Requirements:

  • 2+ years of experience in collections, customer service, sales, or retail industry
  • Value and embrace diversity
  • Required to work a flexible schedule including evenings and Saturdays

Benefits: DriveTime Family of Brands offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, company-paid life insurance policy, short and long-term disability coverage, and tuition reimbursement.

Growth Opportunities: With over 1,000 employees promoted year-over-year, we are committed to providing opportunities for professional growth and development. Our Health and Wellness program includes self-guided coaching and journeys, cash incentives, and discounts on medical premiums through engaging in fun activities.


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