Restaurant Management Team Member

23 hours ago


Arvada, Colorado, United States Firehouse Subs Full time
Firehouse Subs Restaurant Shift Leader Role

The Shift Leader is a pivotal role within Firehouse Subs, responsible for overseeing the daily operations of a specific restaurant location. This includes ensuring the financial success of the location, maintaining a high level of customer satisfaction, and upholding the company's reputation.

This role requires strong leadership skills, with the ability to motivate and guide team members to achieve their best. The Shift Leader will work closely with the restaurant management team to implement effective strategies and procedures to drive sales growth and improve customer service.

Key Responsibilities:

  • Oversee daily restaurant operations to ensure smooth and efficient service
  • Lead and motivate a team of restaurant staff to achieve sales and customer satisfaction goals
  • Implement effective strategies and procedures to drive sales growth and improve customer service
  • Monitor and maintain high standards of food quality, presentation, and safety
  • Manage cash handling and finances, including counting tills and balancing cash registers
  • Collaborate with the restaurant management team to resolve any operational issues or concerns

Requirements:

  • Strong leadership and communication skills
  • Ability to motivate and guide a team to achieve their best
  • Excellent customer service skills, with a focus on providing a welcoming and comfortable atmosphere
  • Strong problem-solving and analytical skills
  • Ability to work effectively under pressure and manage multiple priorities
  • Basic computer skills and ability to learn new software


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