Customer Service Representative
1 day ago
We are seeking a skilled Contact Center Specialist I to provide exceptional customer service and technical assistance to clients. As a key member of our team, you will work in a fast-paced environment, utilizing multiple customer databases and providing support for Northwest products and services.
Responsibilities- Provide quality and efficient customer service to clients via phone, email, or chat.
- Analyze customer inquiries and respond promptly to resolve issues.
- Educate clients on the benefits of Northwest products and services.
- Maintain accurate records and documentation of customer interactions.
- Bachelor's degree in related field preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing priorities.
- Familiarity with Microsoft Office software and computer applications.
- Salary: $45,000 - $60,000 per year, depending on experience.
Northwest LLC is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for growth and professional development.
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