Customer Service Expert

1 day ago


Erie, Pennsylvania, United States Brandon Fresch - State Farm Agent Full time
About Brandon Fresch - State Farm Agent
As a Customer Service Representative with our team, you will become an integral part of a dynamic and collaborative group that prioritizes teamwork. Your role will be to deliver exceptional customer service experiences while utilizing interactions as opportunities to enhance and educate policyholders on the coverage we provide.

We are committed to growth and improvement, while fostering a work environment that supports work-life balance and team collaboration. Your attention to detail, excellent customer service skills, and passion for helping others make you an ideal fit. You will have opportunities to develop your career by resolving customer inquiries, working closely with other team members, and anticipating the needs of community members. We look forward to connecting with you if you share our commitment to delivering exceptional customer service and supporting our communities.

In this role, you will be responsible for:
  • Providing timely and accurate responses to customer inquiries and policy information.
  • Assisting clients with policy changes and updates.
  • Maintaining precise records of customer interactions.
  • Collaborating effectively as part of a team with outstanding communication skills.
A competitive salary and benefits package awaits the right candidate, including 401(k), dental insurance, paid time off, and more.

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